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Como as Firmas Desenvolvem a sua Capacidade de Gestão de Alianças? Um Estudo de Caso com um Grupo Brasileiro Multisetorial
Resumo
A literatura apresenta os elementos que compõem a Capacidade de Gerenciamento de Alianças (CGA). No entanto, o entendimento sobre como as empresas desenvolvem essa capacidade ainda é uma lacuna de pesquisa. O objetivo deste artigo é investigar como as empresas desenvolvem em seu escopo interno a capacidade de gerenciamento de alianças e as estruturas, ferramentas e processos envolvidos. O estudo é baseado em um estudo de caso qualitativo de uma empresa brasileira multisetorial que depende fortemente de alianças estratégicas. Os dados coletados consistem em documentos, observação e entrevistas com 11 profissionais que trabalharam na gestão de alianças da empresa. Os principais resultados demonstram o desenvolvimento da CGA dentro da empresa (1) demonstrando alto comprometimento que favorece a criação de alianças, (2) criando estruturas independentes para gerenciá-las, (3) associando-se a líderes para buscar crescimento por meio de alianças, (4) incentivar o intercâmbio interno de conhecimentos entre alianças. O artigo contribui para a literatura existente sobre as capacidades de gerenciamento de alianças, mostrando como essa capacidade se desenvolve ao longo do tempo. Como implicação gerencial, o processo de desenvolvimento da CGA descrito neste documento pode servir como referência para empresas que visam desenvolver essa capacidade.
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DOI: https://doi.org/10.18256/2237-7956.2021.v11i1.4222
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Direitos autorais 2021 Marcos Vinícius Bitencourt Fortes, Wagner Andreo Alledo Filho, Douglas Wegner
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