I. Bonamigo Gaspodini, A. da Rosa Alves, e L. R. Freitas de Oliveira, “Where Is Conflict Mediation Used? A 20-Year Period Systematic Literature Review”, RPI, vol. 8, nº 2, p. 194–199, dez. 2016, doi: 10.18256/2175-5027/psico-imed.v8n2p194-199.